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According to a recent Prospectiv survey and Brandweek article, 56% of survey respondents stated that their social networking experience would be better if they were served ads targeted to their interests, and 62% said they would be interested in offers from their “preferred brands”.

While research is certainly important to our business, I’m not quite sure why anyone had any doubts about this issue. Ask anyone involved in sales at any level, and they’ll tell you: it’s much easier to sell to someone you’ve already sold to then to try to sell to someone new.

“But what about getting new prospects?” one may ask. Surely there is some value in the scattered, “shotgun” approach to buying online media, but it is much more valuable to create brand evangelists that are absolutely in love with your product or service. They’ll do the best job of creating new customers for you.